PRIVACY POLICY

Last Updated: June 12, 2026

RLS Technologies, LLC ("we," "our," or "us") operates the software application VHS SCOUT (the "Software"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software. By accessing or using VHS SCOUT, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when you register for the Software.

  • Account Data: We collect your email address, which serves as your unique username to access the Software.
  • Automated Data: We may collect standard usage data, IP addresses, and device identifiers necessary for the performance and security of the Software.

1.1 Device Access and Image Storage

To provide its core features, VHS SCOUT may request access or permission to certain features from your mobile device or computer, including your hardware's:

  • Camera: To allow you to take and upload photos directly within the application.
  • Photo Gallery / Local File Storage: To allow you to select, browse, and upload existing images stored locally on your mobile device, tablet, or computer.
  • Data Storage Notice: Any images you capture or upload through the Software are transferred to and stored permanently on servers managed by our third-party infrastructure provider, Base44 AI. By uploading images, you acknowledge that they will be retained indefinitely to maintain your user history and app functionality, unless you request deletion.
  • Account Suspension or Closure Exposure: In the event that our primary subscription with Base44 AI is suspended, interrupted, or permanently shut down due to commercial discontinuation or unexpected billing failures, your stored user assets, images, and history may become immediately inaccessible or permanently deleted by the host infrastructure. We are not responsible for preserving backups of your data under these backend platform disruption conditions.
  • Image Deletion Requests: You can request the permanent deletion of your stored images at any time by contacting us directly at rlstechnologiesmain@gmail.com.
  • User Responsibility: You are solely responsible for the images you upload. You must not upload any content that is illegal, offensive, or violates the intellectual property or copyright of any third party.

2. Payment Processing

We do not collect or store your financial or payment card details.

  • Third-Party Processor: All payments are processed entirely by Stripe.
  • Stripe Policy: Your payment information is governed by Stripe's Privacy Policy, which you can view on their official website.

3. AI and Third-Party Infrastructure

VHS SCOUT is built using the Base44 AI platform.

  • Data Processing & Token Infrastructure: Data and API integration tokens transmitted through the Software are processed entirely via Base44 AI infrastructure to provide the core functionalities of the application. Your personal account data and image content are subject to the processing capabilities and runtime availability of this third-party provider.
  • Compliance: We rely on Base44's global infrastructure to manage regional data hosting and compliance standards.

4. Data Security

We implement reasonable organizational and technical measures designed to protect your personal information. Our third-party cloud backend providers have technical processes and procedures in place to protect your personal information.

However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat backend security, exploit API token vulnerabilities, or improperly collect, access, steal, or modify your information.

Furthermore, sudden operational outages or forced backend service deactivations resulting from account billing issues may expose data to unforeseen transit errors. Although we do our best to protect your personal information, transmission of personal information to and from our Software is at your own risk. You should only access the application within a secure environment.

5. How We Use Your Information

We use the information we collect strictly to:

  • Create and maintain your user account.
  • Deliver the core functionalities of VHS SCOUT.
  • Respond to customer service requests and support needs.
  • Send account-related notifications (e.g., password resets).
  • Provide future promotional updates and marketing communications, which you will have the option to opt-out of at any time.

6. International Data Transfers

VHS SCOUT is available to users globally.

  • Global Access: Your information may be transferred to, stored, and processed in countries outside of your home country.
  • Data Protection: We work with our infrastructure providers to ensure appropriate safeguards are in place to protect your data across borders.

7. Children's Privacy

VHS SCOUT is not intended for use by children.

  • Age Restriction: We do not knowingly solicit data from or market to children under 13 years of age. By using the Software, you represent that you are at least 13 years of age.
  • Removal of Child Data: If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 13, please contact us at rlstechnologiesmain@gmail.com.

8. Your Rights

Depending on your location (such as the EU/UK under GDPR, or various US states), you may have the right to:

  • Access the personal data we hold about you.
  • Request the correction or erasure of your personal data or uploaded images.
  • Restrict or object to the processing of your data.

To exercise any of these rights, please email your request to rlstechnologiesmain@gmail.com.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • RLS Technologies, LLC
  • rlstechnologiesmain@gmail.com